• The Old Bank House
  • High Street
  • Chalfont St Giles
  • HP8 4QZ
  • The Old Bank House
  • High Street
  • Chalfont St Giles
  • HP8 4QZ
Google Rating
4.8
Google Rating

10/06/2020

Update on Covid 19 situation @ 9th June 2020

Update on Covid 19 situation

As the dust of confusion begins to settle and clear, I can now explain where we stand about opening for business again. Please bear in mind, though, that regulations may change again before the end of the month. Please keep checking this blog for updates.

Firstly, we have had a problem with our server automatically sending out appointment recall messages and reminders and allowing online booking. Hopefully, this has been stopped, but to avoid doubt, please understand that NO routine appointments can be booked now. If you have a check-up or hygiene appointment booked or have been asked to book one, there are no appointments allowed under the current guidelines. So, no routine appointments are valid. Your work is invalid if you have not been contacted by telephone or pre-screened. I apologise for any confusion caused.

Secondly, we opened to treat emergency patients on Monday 8th and Tuesday 9th June. We were allowed to do basic first aid treatments. The practice has shut down again until at least the end of June while we prepare for a more normal opening, but telephone advice (as before) is still available during this period. See previous blogs for the number to call.

Thirdly, the main problem for dentists operating is the potential for infective spray created during our drilling, scaling and spraying in the mouth. These are called ‘aerosol generating procedures’ (AGPs). At the moment, we have to assume that any of our patients could carry the Covid 19 virus, and we must have strict precautions in place before we are allowed to perform any AGP. The regulations require us to have:

• Specially certified respirator masks must be tested for proper facial seals on each person by a certified external tester.
• Full PPE with long sleeve surgical gown, caps, visors, shoe coverings etc. (We are currently trying to source the required PPE.)
• A ‘fallow period’ of one hour after an AGP (to allow droplets to settle) before we are allowed to enter and clean the surgery surfaces. This means that we cannot use the surgery again for at least 75 minutes whenever we perform an AGP.

I think you will understand that this practice mode is far from ‘normal’ for us.
The consequences are that we will have to prioritise patients when we open and risk-assess every AGP to ensure we only do an AGP when necessary. Patients will be prioritised as follows:

1. Those require emergency or urgent follow-up treatment from temporary emergency treatment.
2. Those under treatment at the time of lockdown need to have treatment completed.
3. Those requiring non-urgent treatment that is necessary to prevent deterioration to a potential for urgent treatment.

After dealing with these priority groups, we will be able to book regular check-up appointments for patients who are not at risk.

Please note that the current situation means that ALL hygiene appointments are disallowed until further notice. We believe it will be at least September before hygiene appointments can be considered again.

I am genuinely sorry that we cannot resume normal operations for our patients. the financial implications of 3 months without income and (?) months at 25% capacity (with increased costs) are difficult for dental practices. We are desperate to get back to normal as soon as possible.

Thank you for your patience and consideration,

Stay safe,
Dental Excellence and the team

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DENTAL BRANDS

  • The Old Bank House
  • High Street
  • Chalfont St Giles
  • HP8 4QZ
Google Rating