• The Old Bank House
  • High Street
  • Chalfont St Giles
  • HP8 4QZ
  • The Old Bank House
  • High Street
  • Chalfont St Giles
  • HP8 4QZ
Google Rating
4.8
Google Rating

22/12/2020

Christmas update

Firstly, we can bring you up to date on the current Covid-19 situation:

We have settled in to the “new normal” way of operating under the restrictions of the pandemic. We are able to offer full service dentistry under very safe conditions but it is not quite the same as it was. In particular:

• We have to have time separation between many of our appointments, so we are not operating at the same capacity as before and this means there may be a longer wait for your appointment booking. We are already heavily booked into January.
• Hygienist appointments are almost back to normal and we have opened up the online booking facility again. However, please note that our hygienists cannot use the powered instruments, so all appointments are hand scaling only. Also, we can only offer a very limited number of combined appointments (check up & hygiene) due to the changed booking procedures.
• Every patient needs to be pre-screened prior to the appointment and post-screened on the following day. This is a time consuming and repetitive procedure but it is a necessary requirement. For most people this is completed by sending a unique online link via email or SMS.
• Anyone with potential Covid-19 symptoms will have to have treatment delayed and must not come to the premises.
• Some of our most vulnerable patients may have to wait for routine appointments until the risk level has reduced.

We thank you for your patience and understanding with these changes.

Looking forward – we believe that we are unlikely to be completely shut down again (as in the Spring/Summer lockdown) because we have all the measures in place to be ‘Covid compliant’ BUT we are required to make a risk assessment for every person at each appointment. It is therefore possible that treatment may have to be delayed for some people if the risk level remains high or rises higher.

For Christmas and the New Year:

The practice will close at noon on Wednesday 23rd December and open again on Monday 4th January.

Emergency cover will be provided during this period by Jeremy as usual. Please either call the practice or see the notice on the door for details.

The team at Dental Excellence wish you all a Merry Christmas and a Happy New Year.
2021 surely must be a better year!

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DENTAL BRANDS

  • The Old Bank House
  • High Street
  • Chalfont St Giles
  • HP8 4QZ
Google Rating